Contact Us
Have a question about our products or your order? We're here to help! Reach out to us and we'll respond as soon as possible.
Address
ShouFu Outdoor Products LLC
3769 Smith Road
Atlanta, GA 30303
United States
Phone
+1 (404) 384-2894
Mon-Fri, 9am-6pm EST
support@shoufu.shop
We respond within 24 hours
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
Frequently Asked Questions
How long does shipping take?
Standard shipping within the US takes 5-7 business days. Expedited options are available at checkout.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, you can return it for a full refund.
Do you ship internationally?
Yes! We ship to over 100 countries worldwide. International shipping rates are calculated at checkout.
What warranty do you offer?
All our hammocks come with a 2-year warranty against manufacturing defects.